Neato D10 review | Tech Radar

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One minute review

Neato is one of the leading brands in robot vacuum technology with over 10 years of experience developing robotic floor care devices. As an innovator within the industry, it has achieved many firsts, including being the first brand to design a D-shaped robot vacuum as well as the first to announce a Wi-Fi-enabled robot vacuum connected.

Neato recently launched three robot vacuum cleanersthe D8, D9, and D10 models. The D10 is Neato’s latest model and is its top-of-the-line robot vacuum. It builds on the technology and features found in the D8 and D9, but it’s more feature rich with better performance to boot.

The battery has a claimed run time of 300 minutes meaning it can cover up to 2700 square feet/250 square meters before needing a recharge, which far exceeds the run time offered on D8 or D9 models. It’s also the only model in the range to offer true HEPA filtration, meaning it’s the best choice for allergy sufferers.

With eco, turbo and max cleaning modes, it offers many levels of suction to suit all types of homes. The accompanying app displays mapped floor plans and lets you create no-go areas, scheduled cleaning, and adjust settings.

As Neato’s best robot vacuum, the D10 is, as you’d expect, its most expensive model, so it won’t be for everyone. But with a maximum suction setting offering excellent dirt and dust collection and a HEPA filter, it’s ideal for larger households or those with pets or children who need a more thorough cleaning. Like most robot vacuums, it can sometimes miss places and it tends to climb on low furniture. We also think the app could use some tweaking, but overall it’s a good vacuum that will keep your floors clean with minimal effort.

The side view of the Neato D10

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Neato D10 Price and Availability

  • List price: $799.99 / £949.99 / AU$1499

The Neato D10 will set you back $799.99 / £949.99 / AU$1,499 and is available on Amazon, as well as directly through Neato in the US. In Australia, it can be purchased from Australia Robotic.

As Neato’s top model, the D10 is also the most expensive, but as such it comes with extra features, battery life and the best filtration. If you’re looking for a more economical option, the recently launched D8 is priced at $599.99/£624.93, while the D9 costs $699.99/£749.99.

The bottom of the Neato D10

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Design

  • HEPA filter
  • lidar navigation
  • 24.6 oz / 0.7 liter trash can

It could come with more features under the hood, but the D10 is the same size as the D8 and D9 models, measuring 3.99 x 13.22 x 12.71 inches/ 10.1 x 33.6 x 32, 3 cm (hxwxd). And at 8.07 lbs/3.7 kg, it’s not too heavy to lift, meaning transporting it between floors isn’t a problem.

The polished brushed metallic finish is subtle but gives the D10 a more premium look than the D8 or D9. The small charging station does not take up much space and is also quite discreet. Just keep in mind that you need to place it somewhere with 1ft / 30cm of space all around to allow the robot to find it easily. On the back of the docking station there is a power cord storage area to keep excess power cord out of the way and also a brush cleaning tool to remove hair and debris trapped in the brush.

On the top of the D-shaped robot you will find a start button as well as a button that provides sound information. Additionally, there’s a Wi-Fi LED and a battery LED, but everything else is displayed or controlled via the app.

Beneath the robot, a rotating side brush sweeps debris from baseboards and is secured with a magnet. The main roller brush measures 11 inches / 28 cm for maximum dirt collection and is simple to remove for cleaning. It also has built-in Lidar, which helps it move around your home without crashing into furniture.

Dirt and debris are emptied easily by lifting the 24.6 oz / 0.7 liter dust cup from the top of the vacuum and removing the filter, this allows you to tip the dirt into the bin and when the HEPA filter, which can capture up to 99.97% of allergens and fine dust particles as small as 0.3 microns, should be changed (every 1-2 months), there are two spares included in the box.

The top of the Neato D10 as it navigates between hard floor and carpet

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Performance

  • Cleans according to a logical pattern
  • Corner and edge cleaning could be better
  • Good pickup in max mode

The D10 is simple to set up via the app, and the three cleaning modes offer a useful range of suction levels. In max mode, we were impressed with the amount of dirt and debris it lifted from carpets as well as hard floors. It left the floors neatly mopped, but even in this powerful mode it didn’t collect all the debris from the edges and corners.

However, it’s safe to say that the iconic D-shape didn’t make corner cleaning any more efficient than other round robot vacuums.

Lidar mapping and navigation maps the rooms effectively and the robot did not venture into any of the virtual no-go areas we drew on the map. Likewise, it is adept at avoiding falling down stairs and can cross thresholds, easily moving from hard floor to thick pile carpet.

In fact, like its siblings, the D10 is so good at transitioning through high thresholds that it sometimes climbs things it shouldn’t. For example, it is mounted on a low lamp base and a fire pit. This is obviously not ideal if you have expensive or delicate furniture.

We advise you to take the charging base with it if you move it to another floor. On the occasion that we didn’t, after the cleaning was done it returned to where we started it and continued to bang against the closet door repeatedly until let us turn it off. But the charger is light and easy to move around with the vacuum, so that’s not too much of an issue.

For the most part it cleans well, on one occasion it missed a fairly large spill of oats along the baseboard but generally didn’t really miss any areas if it could get to them. Although, as we said above, it just doesn’t excel at cleaning edges and corners, so you may need to go over those areas with a handheld vacuum or more from time to time.

The main roller brush stopped working during a cleaning, but the robot and app let us know. Some hair had become tangled around it and once removed it was operational again.

The roller brush is simple to remove from its housing and the brush cleaning tool made it easy to remove hair and lint trapped around it. There’s no alert to let you know when the dust bin is full, so it’s best to check and empty it after every cleaning. It lifts off the top of the robot and can therefore be emptied while it is charging.

Even in Max mode it’s not too loud, registering 75dB on hard ground, which is the same level of noise felt when flushing the toilet. However, in the less powerful eco mode, our decibel meter only registered 60dB, which is equivalent to the sound level of waves lapping gently against the shore.

The Neato D10 with its dust bin removed

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Application

  • Simple to configure
  • Create virtual no-go zones
  • Schedule cleanings

The app is essential to access all the features of the D10. Luckily, it’s easy to set up and connect the robot to our Wi-Fi without any hassle, you’ll just need your Wi-Fi password handy.

During the first cleaning, the robot will map your floor plan using the built-in Lidar laser. It will create new maps if the floor plan changes or you move it to a different floor. After that, you can add virtual no-go zones on the floor plan.

The app is also where you switch between cleaning modes and create cleaning schedules so that it automatically cleans on particular days and times each week. It lets you create cleaning zones and schedule them accordingly, so you can schedule more regular cleanings of the kitchen than the living room if appropriate.

There are some frustrations with the app, first we tried renaming the top and bottom maps. But it applied the name to both cards and didn’t allow us to name them individually.

Second, when you create a single-story no-go zone, it applies to all maps. So if you regularly move it between floors, you’ll need to check and move the no-go areas to suit the space it’s cleaning.

Integration with Alexa and Google Assistant is also available, for voice-activated cleaning.

The Neato D10 on its charging station

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Battery life

  • Up to 300 minutes of battery life
  • Charges and resumes cleaning
  • Takes about four hours to fully charge

Neato claims the robot can run for up to 300 minutes and given that in eco mode it only used 11% of the battery during a 33 minute clean, we think that’s not far off the mark. truth. But only if you run it in eco mode, max mode drains power much faster. It used 24 per cent of the battery for a 39 minute clean, meaning you’ll get around 160 minutes in this higher power mode, which isn’t bad at all.

However, it’s worth noting that the robot returns to the charging base when the battery reaches 15%, so you don’t get the full run time. If halfway through cleaning it will recharge and then finish cleaning, in testing on one occasion it charged to around 30% before resuming. While it didn’t resume cleaning until it hit 85% on another occasion.

The battery took about four hours to charge from 15% to 100%. You can check the battery level in the app. Additionally, the battery symbol on the top of the robot changes from green to yellow when the battery is low.

Should I buy the Neato D10?

Buy it if…

Don’t buy it if…

First revision: March 2022


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